It’s nerve-wracking enough having an auto accident, dealing with your car insurer and worrying about what to do. The last thing you’ll appreciate is getting the runaround from the auto body shop that will be fixing your vehicle. Just like any business, auto body shops provide varying degrees of quality, so save yourself the hassle by doing some homework before selecting one.
Vehicle accident repairs usually cost a lot of money , and it’s good to opt for an auto body shop that is well-recommended. If your insurance covers most of the repair costs, you may tend to choose the authorized repair facility nearest you, but not so fast.
Although an insurance company will take out a facility if it receives complaints, its list is not tantamount to a recommendation. Instead, ask for the info for various car body shops from your car insurer and then ask your friends or coworkers for feedback about the shops they might have used before. Take your time doing an Internet search on each of those shops, searching specifically for client reviews.
When you get to the shop to ask for your estimate, look around you and try to know more about the business. Their license should be hung on the wall, but if you don’t see it, just as them. Inquire as well how long they have been in operation and whether they have always been located in that specific area. The answer will give you signs about the shop’s stability.
Know how long the manager has been with the shop and whether he is also skilled in auto body repair. They may not need a background in repair to manage a business well, but this knowledge will surely be helpful in guaranteeing quality work.
Another thing you should consider is the size of the staff working in the office. More people means a bigger overhead for the shop. Overhead expenses can considerably vary even if they’re located in the same town or city. Sometimes, shops with bigger overheads will take shortcuts to help boost their profit margin. Or they could charge you for several incomplete services. Of course, this isn’t true for all, and that’s the reason you need to do your homework before selecting an auto body shop.
Lastly, as you receive your estimate, ask about the shop’s warranty. This must be in written form, good for at least one year for both workmanship and parts. The ideal coverage for the body work is two years and, for the paint, three years. Beware of a “lifetime warranty” though as this is unrealistic and usually comes with several exclusions.